Terms and service 

We provide professional construction services, including but not limited to residential and commercial construction, renovations, remodeling, repairs, project management, and related construction activities. Services may include planning, site preparation, structural work, finishing work, and coordination with subcontractors and suppliers. All services are provided in accordance with applicable laws, regulations, and industry standards.

By using our service, you agree to use it only for lawful purposes and in a manner consistent with these Terms. You agree not to:

• Use the service for any illegal, fraudulent, or unauthorized purpose

• Violate any applicable local, state, or federal laws or regulations

• Provide false, misleading, or inaccurate information

• Interfere with or disrupt the operation, security, or functionality of the service

• Attempt to gain unauthorized access to any systems, accounts, or data

• Misuse the service to harm our business, employees, contractors, or other users

If you create an account or provide access credentials, you are responsible for maintaining the confidentiality and security of your account and for all activities that occur under your account.

We reserve the right to suspend or terminate access to the service for violations of these rules or misuse of the service.

All content provided on this service, including but not limited to text, graphics, logos, images, designs, plans, documents, and other materials, is owned by or licensed to us and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

Any content submitted by users, including inquiries, feedback, reviews, or other materials, remains the property of the user. By submitting such content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display the content for the purpose of operating, improving, and promoting our services.

Nothing in these Terms grants you any ownership rights in our intellectual property or limits our rights to our own content.

Pricing for our services is provided through written estimates, proposals, or contracts and is subject to change based on project scope, materials, labor, and other agreed-upon factors. All prices will be communicated and approved prior to the commencement of work.

Payment terms, including deposits, progress payments, and final balances, will be outlined in the applicable agreement or invoice. Payments are due according to the agreed schedule. Late or unpaid balances may result in work delays, suspension of services, or additional fees as permitted by law.

Refunds are not guaranteed and will be considered on a case-by-case basis. Deposits are generally non-refundable once work has begun or materials have been ordered, unless otherwise stated in writing. Any approved refunds will be issued using the original payment method.

We reserve the right to recover costs associated with completed work, labor, materials, and administrative expenses.

Our services are provided on an “as is” and “as available” basis, except as expressly stated in a written agreement. While we strive to perform all work in a professional and workmanlike manner, we make no warranties or guarantees beyond those required by applicable law or explicitly stated in contract.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of use, delays, or business interruption, arising out of or related to the use of our services, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising out of or relating to our services shall be limited to the amount paid by you for the specific services giving rise to the claim.

Nothing in this section limits liability for gross negligence, willful misconduct, or any liability that cannot be limited under applicable law.

We reserve the right to suspend or terminate services or terminate the applicable contract if you breach these Terms or any project agreement, fail to make required payments, interfere with or delay work, provide inaccurate information, or engage in unlawful or unsafe conduct.

You may terminate the contract only in accordance with the termination provisions set forth in the applicable written agreement. Notice of termination must be provided in writing.

Upon termination for any reason, you remain responsible for payment for all work performed, materials ordered or delivered, and costs incurred up to the effective date of termination. We reserve the right to demobilize from the project site and recover any additional costs permitted by law or contract.

All provisions that by their nature should survive termination—including payment obligations, intellectual property rights, limitation of liability, indemnification, and dispute resolution—shall survive termination.

Governing Law & Disputes (Queensland, Australia – QBCC)

​

These Terms and any related contract or agreement shall be governed by and construed in accordance with the laws of the State of Queensland, Australia, without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms, the services provided, or any associated agreement must first be addressed through good-faith negotiations between the parties.

Where the dispute relates to payment or progress claims under a construction contract, the parties may resolve the dispute in accordance with the Building Industry Fairness (Security of Payment) Act 2017 (Qld), including adjudication processes administered by the Queensland Building and Construction Commission (QBCC).

If the dispute cannot be resolved through negotiation or adjudication under the BIF Act, the parties agree to attempt mediation. Should mediation be unsuccessful or not applicable, the dispute shall be resolved exclusively in the courts of Queensland, Australia.

Each party irrevocably submits to the jurisdiction of the courts of Queensland and waives any objection to venue in those courts.

We reserve the right to update, modify, or revise these Terms at any time. Any changes will be effective immediately upon posting on our website or by providing written notice to you, unless otherwise stated.

Your continued use of our services after any changes constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must discontinue use of the services and terminate any applicable contract.

We recommend that you review these Terms periodically to stay informed of any updates or modifications.

If you have any questions about these Terms or our services, you may contact us by email at info@coastocapebuilders.com.au by phone at (0428 518 811) We will make reasonable efforts to respond to all inquiries in a timely manner.